Troubleshooting & technical support is offered through many packages that include on site maintencance by our factory trained technicians. Let our customer service guide you towards the right package for your fountain support.

Start-Up & Training
After installation of your water feature, it is our pleasure to provide a maintenance overview of all the major components of your system and perform any adjustments necessary to achieve your final vision.

By providing your fountain with the proper technical support, we guarantee the preservation of your fountain during the winter season.

Spring Start-Up
Ensure your fountain will run as smooth and graceful as its previous season. Restarting your fountain for the warmer seasons is worry free with the help our our dewinterizing inspection and service.

Preventative Maintenance
There is no substitute for the trained service professionals that perform the 38+ Point Inspection of your fountain. We recommend one Preventative Maintenance Package per year to ensure long lasting enjoyment of your water feature.

Service Calls
Any issue can be diagnosed and resolved by Hobbs. Our 40 years in fountain manufacturing has given us an extensive background for troubleshooting any issue.

Components are known to discontinue due to technological enhancements. When it is time to replace worn out components, we are able to provide the best upgrade solution.

Service Parts
Hobbs is able to provide any equipment necessary for replacements or upgrades.

Technical Support
A diagnosis can be provided over the phone with our customer service troubleshooting. If your fountain was purchased from Hobbs Architectural Fountains, you qualify for free technical support!

Customer Service
770.457.3000 x 260